Sanford Pediatrics News
Flu Shot Vaccine available-Call today!
We are scheduling flu shot appointments every day! Call our office for instructions and to schedule your appointment today.
Due to the Covid pandemic, we have developed a process to help ensure your continued safety.
You can help us by:
- Calling as soon as possible to schedule your child/children’s appointments at 919-774-7117.
- Arrive for your appointment about 5 minutes prior to your appointment time.
- Call us from your vehicle in the parking lot on arrival for check in and further instructions.
- One adult per child.
- Everyone over age 3 must wear a mask.
- If you have or have had symptoms of fever, cough, cold symptoms, in the past 48 hours or have been exposed to anyone who has tested positive for Covid in the past 14 days, PLEASE CALL AND RESCHEDULE YOUR APPOINTMENT.
We will check temperatures and ask screening questions on arrival and check in. If anyone has a fever or does not meet the requirements of the screening questions, we will require you to reschedule for the safety of all our patients and staff. Thank you for doing your part to keep us all safe and healthy.
Seeing your doctor and COVID-19 recommendations
We are carefully evaluating our patients by phone prior to scheduling appointments to ensure your safety. We will continue to provide routine wellness visits and immunizations as it is important that we continue to protect your children against other communicable diseases that we have vaccines to protect against. If your child is due for a well child visit or immunizations, please give us a call and we will be happy to assist you.
We understand that many of you are concerned about the spread of COVID-19. At Sanford Pediatrics, you and your child’s safety is our top priority and we are taking every precaution to keep your child and family safe.
As COVID-19 continues to spread, we urge all families to practice good hand washing and “social distancing” by staying 6 feet away from people outside the home, and by not attending large group gatherings. The primary goal of our country needs to be to slow the spread of the virus so that our healthcare system is not overwhelmed, and our vulnerable patients are not at risk.
Any patient with a COUGH or FEVER will be directed to our triage nurse to assess symptoms. We will assess your individual situation and give you recommendations for your specific case. The CDC has very specific recommendations for testing for Covid 19 and we are working hard to adhere to the recommendations. We may be able to provide what you need in our office, but we may need to offer alternative measures for evaluation and care. If your child has symptoms that could be consistent with COVID-19, they may be directed to another facility which has the personal protective equipment (masks, gloves, etc) available and will be able to follow the recommendations of the Centers for Disease Control and Prevention.
In the interest of providing the best care for all patients, please be very upfront and inform our staff of all your symptoms when scheduling.
If you have an appointment we ask the following:
- When you arrive for your appointment call before entering the building. We will do check in from your vehicle and have the nurse meet you at the door when your room is ready for your visit.
- Only one adult per child for visits. Only bring the child with the appointment for the visit.
- All persons in the building over the age of 5 years old are required to wear masks.
- Leave siblings at home or have someone come and sit in the car with them while you are seen for your visit.
Telehealth visits available
To ensure the safety of all of our patients and staff, we are carefully screening all of our patients’ needs via phone. Of course, the preferred method of evaluation and treatment is to see your child in the office, face to face. During the Covid pandemic that may not always be the safest way. Your child’s health is of utmost importance to us and we do our best to keep everyone safe. One safe option is TELEHEALTH
WHAT IS TELEHEALTH?
Telehealth is the ability to evaluate your child and determine a plan of treatment by using modern technology. You do not have to have any specialized equipment. It can be done by your cell phone if you have an I phone, or via your home computer if you have a camera and speaker. Many homes have this ability due to virtual school. Using a phone or computer with a camera allows the doctor to actually see your child and assists in performing the evaluation. If you do not have an I phone or access to a camera, Telehealth can also be provided with a simple phone call.
WHEN SHOULD I USE TELEHEALTH?
If your child has or has had in the past 48 hours symptoms of fever, cough, congestion, or known exposure to anyone who has tested positive for Covid in the past 14 days, we may recommend you visit with the physician via Telehealth. Keeping your child at home for their initial evaluation if indicated protects everyone. If your child has a medical need, call our office and we will help you determine the best plan of treatment for your child. If we recommend Telehealth for your child, we will help you through the process to do that
WILL MY INSURANCE PAY FOR TELEHEALTH?
Most insurance companies consider Telehealth to be covered the same as they do for your in office visits. The co-pays and deductibles apply the same as they do in the office but they do consider it a “covered service”. Please feel free to contact your member services representatives if you have questions about your individual benefits.
If you have any questions about how Telehealth works, please feel free to give us a call. It is our greatest desire to keep your children healthy and safe!
Patient Portal Access Available
Patient portal access is now available. You can log into your child’s portal to view upcoming appointments, historical appointments, and immunization records. If you do not have access and would like to be able to see this information, please give our office a call to sign up. It’s quick and easy. We will keep you posted as we update and open additional secure access to your child’s information for your convenience. We take protecting your information very seriously so are limiting what we make available via portal. Thank you for your understanding and hope this will be a convenient service for you. Stay well and take care!
Get Unplugged and Get Outside, with Kids in Parks!
The Kids in Parks program has established a network of trails designed to provide kids and families with fun outdoor activities.
Reach Out and Read Aloud to Your Children
Reading aloud, a time-honored tradition in so many families, is actually a wonderful way of helping children to reach their full potential.
Monday – Thursday 8:00 am – 5:00 pm
Friday 8:00 am – 4:00 pm
Saturday 8:30 am – 12:30 pm
In case of an emergency, dial 911.
Our triage nurse and answering service are available when you have urgent questions and concerns that cannot wait until the next business day.