To ensure the safety of all of our patients and staff, we are carefully screening all of our patients’ needs via phone. Of course, the preferred method of evaluation and treatment is to see your child in the office, face to face. During the Covid pandemic that may not always be the safest way. Your child’s health is of utmost importance to us and we do our best to keep everyone safe. One safe option is TELEHEALTH.
WHAT IS TELEHEALTH?
Telehealth is the ability to evaluate your child and determine a plan of treatment by using modern technology. You do not have to have any specialized equipment. It can be done by your cell phone if you have an I phone, or via your home computer if you have a camera and speaker. Many homes have this ability due to virtual school. Using a phone or computer with a camera allows the doctor to actually see your child and assists in performing the evaluation. If you do not have an I phone or access to a camera, Telehealth can also be provided with a simple phone call.
WHEN SHOULD I USE TELEHEALTH?
If your child has or has had in the past 48 hours symptoms of fever, cough, congestion, or known exposure to anyone who has tested positive for Covid in the past 14 days, we may recommend you visit with the physician via Telehealth. Keeping your child at home for their initial evaluation if indicated protects everyone. If your child has a medical need, call our office and we will help you determine the best plan of treatment for your child. If we recommend Telehealth for your child, we will help you through the process to do that
WILL MY INSURANCE PAY FOR TELEHEALTH?
Most insurance companies consider Telehealth to be covered the same as they do for your in office visits. The co-pays and deductibles apply the same as they do in the office but they do consider it a “covered service”. Please feel free to contact your member services representatives if you have questions about your individual benefits.
If you have any questions about how Telehealth works, please feel free to give us a call. It is our greatest desire to keep your children healthy and safe!